EngCalc MxCalc 12c
MxCalc Combo
Mobile Dates
MxCalc SE
Mx Wallet
Home Products Downloads Support AboutUs Contacts

 

 

 

EngCalc (Full) - FAQ

EngCalc  (Full) - Engineering Calculator
 

1.  What is Serial # & HotSync ID. Where can I locate them ?

2.  I have reinstalled the application after a Hard/Clean Reset & the unlock key does not work now. How can I get a new unlock key ?


3.  I have purchased a product but have not received a Unlock key.


4.  I have a Unlock key. Where do I enter it to Register the program ?


5.  I get a 'Invalid Key' message when I try to enter the key. What do I do ?

 


1.  What is Serial # & HotSync ID. Where can I locate them ?

Serial # is the 19 digits # that you can find on the Registration screen & HotSync ID is the Sync ID of your Mobile Device. For help on locating the HotSytnc ID & Serial # click here


2.  I have reinstalled the application after a Hard/Clean Reset & the unlock key does not work now. How can I get a new unlock key ?

You need to email the New HotSync ID & the Serial # on support@3grtech.com. For help on locating the HotSync ID & Serial # click here


3.  I have purchased a product but have not received a Unlock key.

Please give 2 working days for your key to be generated. In case its more than 2 days, please contact us on support@3grtech.com with the Purchase order details & Date, HotSync ID & Serial #. For help on locating the HotSync ID & Serial # click here Due to Spam filter many emails are directed to the Bulk mail folder. We request you to check the Bulk mail Folder for the email sent to you with the unlock key.


4.  I have a Unlock key. Where do I enter it to Register the program ?

The User Guide attached with the program contains the Registrations Steps. If you do have the user guide, please visit the product page on this website & click on the 'Manuals' link.


5.  I get a 'Invalid Key' message when I try to enter the key. What do I do ?

There could be multiple reasons for the key not working.
1. You have supplied a incorrect Device ID/ Serial #.
2. the generated Key is case sensitive. Please take care that
    Character '0' is Numeric Zero & not alphabet 'o' in the key.
3. You are trying to unlock a different version/program.

Home | About Us | Products | Contact Us
Copyright 3GR Technologies